Vivek Sathawane

AI Product Leader | Enterprise Platform Scale | GenAI & Agentic AI Practitioner

I build and scale enterprise products, and increasingly AI-native systems, across complex business workflows. My experience combines 20 years of enterprise Product leadership with hands-on GenAI and Agentic AI practice.

What I Bring:

• 20 years of enterprise Product leadership
• End-to-end platform depth across CRM, CPQ, Order Management, Subscription, Billing and Monetization
• Hands-on GenAI and Agentic AI systems
• 0-to-1 and scale experience across complex enterprise environments

By the Numbers

Metric

$100M+ ARR

Agentic AI Systems

40+ Stakeholders

85% Conversion

30%

Label

Platforms Delivered

Personally Built & Documented

Global Cross-Functional Leadership

Consumer Platform Outcomes

Faster Time to Market

Featured AI Work

ResolveAI | AI Customer Resolution Agent

Working agentic AI product prototype. A natural-language-first customer support experience that investigates subscription and billing issues, grounds recommendations in structured account records and policy, asks approval for consequential actions, executes deterministically, and verifies completion. Live synthetic-data tests validated refunds, activation, cancellation and a combined cancellation-plus-refund case with two separate approvals.

Explore the ResolveAI case study · Watch the walkthrough in the ResolveAI case study.

Enterprise Multi-Agent AI Orchestration System:

Designed a five-layer agentic AI system with an Orchestrator, four Specialist Agents, Dynamic Routing, Executive Synthesis, and a Reflection Layer for governance critique. Built to replicate how senior enterprise teams evaluate complex decisions across market, technical, financial, and risk dimensions.

Quote-to-Cash Intelligence Agent:

Built a two-agent enterprise revenue intelligence system combining MCP, tool calling, memory, and state management to detect revenue risk across CPQ, orders, billing, and renewals, then turn those signals into prioritized actions for business teams.

Also see:

Enterprise Platform Portfolio, covering end-to-end enterprise product ownership across CRM, CPQ, Order Management, Subscription, Billing, Contract Management, IAM, and monetization.

Portfolio Navigation

About & Philosophy

Leadership philosophy, AI product principles, consumer AI perspective, and what 20 years actually taught me

Product Portfolio

Case studies spanning AI system architecture, revenue platform delivery, cross-functional leadership, consumer AI product strategy, and a complete enterprise platform portfolio built across the full customer lifecycle 20 years of depth in one place

AI Practice Lab

Documented agentic AI systems including MCP architecture, tool calling with live web intelligence, state management, multi-agent orchestration, and autonomous revenue operations intelligence